I'm really bummed. I hate when food lets me down. Let me just say upfront that I don't like to complain at restaurants. Behind closed doors, within the relative safety of my various web sites, sure. Face-to-face? Not so much. Yes, I'm a wimp. Yes, I should stand up for my food rights, but I just don't like to be "that sort" of customer. What can I say? I want everyone to like me.

However. This new place called Zero opened up near my work on the corner of Montgomery and Pacific and a bunch of us were excited to try it out. It was close, the menu looked tasty, and it might be a delicious excuse to get out of the office.

On my first trip, I sampled a simple salad with pear, blue cheese, and candied cashews. The menu said that the greens were dressed with an apple-pear vinaigrette, and although the greens glistened, I can't say that I tasted any vinaigrette. But I was okay with that, because the salad was quite good, if a bit on the small side for $7.75. Plus, I'm a sucker for salads with blue cheese, fruits, and nuts. Kim ordered the breast-wing portion of a roasted lemon-dijon chicken that came with a side of potato salad. That? Was delicious. The potato salad was more of the light vinegar persuasion than of the gloppy mayonnaise mixture. So, even though we stood and waited for our to go orders for well over fifteen minutes, I was definitely going back for both my salad and Kim's chicken.

A few days later, I went back and had the chicken and potato salad. The service was still fairly slow but the chicken and potato salad hit the spot so completely that I started to crave it. I even decided to overlook the fact that they had forgotten to put my Diet Coke in the bag and I had to go back and ask for it.

On my next visit, I waited over thirty minutes for my order. Ridiculous. The place wasn't even busy but I was. If I had thirty minutes to spare, I wouldn't be ordering take out. After one of the counterpeople asked to be reminded what I was waiting for and then checked in back, I got my lunch and left, eager to satisfy my craving. I wasn't even able to do that. When I sat down to eat in front of my computer (See? Busy.), I discovered that while the chicken was still tasty, the potato salad had gone the way of the Hellmann's. It was swimming in the stuff and the potatoes sat in my stomach like a lead bullet for the rest of the day.

Other reports about Zero started to come in around my office. In addition to the horrific service, two different co-workers ordered their $5.75 soup only to discover that the cup was barely filled halfway and the soup wasn't even that good in the first place! Forget it. I was just going to have to take my chicken cravings elsewhere. Like to Blue Jay Café for Jay's spicy fried chicken with a side of macaroni and cheese, homemade biscuits, and fresh cornbread. Oooh, now there's a good idea for dinner tonight. Plus the chef is as hot as his food.

Go to:

Blue Jay Café
919 Divisadero Street at McAllister
SF

Don't go to:

Zero
Corner of Montgomery and Pacific
SF